Privacy Policy of Live Letting Exchange Limited

This Privacy Policy covers Live Letting Exchange Limited’s (Live) treatment of personal information that you provide to us when you visit Live’s website. Live is committed to ensuring that the privacy of all visitors to our website is protected.

Live may change this policy from time to time by updating this page and you should check this page from time to time to ensure that you are aware of any changes.

By accessing the website and inputting your personal information you consent to the collection and use of your information under the terms of this policy. If you are a broker or agent and you input any 3rd party personal information you warrant that you have the 3rd party’s consent to do so.

Information Collection & Use

When using our website we may ask you to provide certain personal information which may include your name and contact details, date of birth, landlords/tenants names, contact details and addresses.

Live also automatically receives and records information on our server logs from your browser including your IP Address, the domain name, the type of browser and operating system used, the URL of the referring page and the completion status of the request.

We use the information to provide you with the information and services you have requested via our website or to contact you. We may also use the information for internal record keeping and so that we can administer, support and improve our product and services.

Information Disclosure

The information your have provided us with will be stored electronically by us however we will not release your personal information to anyone unless:

We have your consent;

We need to share your information with affiliated parties to provide the product or service you have requested (these parties will not have any right to use your personal information beyond what is necessary to assist us and we will take steps to ensure that the information is used in accordance with this policy);

We are required by law to do so;

Our company is sold or merged with another business entity, in which case your information may be disclosed to the new business.

Cookies

Live may use cookies, these are small amounts of data which are stored on your computer’s hard drive if your computer’s privacy preferences allow it. They are sent from our website and make it easier for you to log on and use our website in the future. They help us monitor and analyse use of our website. A cookie does not give us access to your computer or any information contained in it. If you configure your preferences to decline cookies this may impair your use of our website.

Security

We have various security measures in place to protect your information from unauthorised access and disclosure and we comply with the Date Protection Act. We will retain any information as a minimum for as long as the law requires. You are entitled to see the information we hold about you although we are entitled to make a small charge to meet our costs in providing you with this information.

If our site contains links to other websites, once you leave our website we will have no control of any other website and cannot be responsible for the protection and privacy of your information whilst visiting another website. You should consider the privacy policy of any new website visited for your own security.